Effective Date: January 16, 2026
1. Introduction
At Pointshop ("Pointshop", company, "we", "us", or "our"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your rights regarding that information.
2. Information We Collect
We may collect the following types of information:
- Personal information you provide: such as your name, email address, phone number, mailing address, and business information when you contact us, sign up for our newsletter, request a consult or a quote, or otherwise interact with our services.
- Usage data (automatically collected): including your IP address, browser type/version, operating system, referring URLs, pages visited, and time/date stamps.
- Cookies and similar technologies: to improve website functionality, remember preferences (e.g., language), enable tracking via analytics, and personalize your experience.
You consent to these by using our website.
3. How We Use Your Information
We use your data for:
- Operational purposes: to respond to inquiries, provide services, manage projects, and ensure website functionality.
- Improving our services: internal analytics, feature enhancements, and user experience optimizations.
- Marketing and communications: sending newsletters, promotional offers, and updates for which your consent is required.
- Aggregated analysis: we may compile your data with others to understand demographics and usage patterns.
4. Third-Party Data Sharing and Disclosure
We do not rent, sell, or share your email address or personal information with third parties, except:
- With trusted service providers (e.g., hosting, analytics, email platforms) that assist us only as necessary and under strict confidentiality agreements.
- If required by law or to protect rights, safety, or property.
- In connection with a business transaction, where we will notify you and allow choice regarding your information.
5. Cookies & Tracking Technologies
We use cookies to store your preferences, track consent, and enhance our website's functionality and performance. You can typically disable cookies via your browser settings, though this may limit certain site features. No personally identifiable information about you is maintained as a result of a temporary or session cookie.
We use Google Analytics to understand website usage patterns. Google Analytics collects data including your IP address, device information, and browsing behavior through cookies and similar technologies. Google Analytics processes your data in accordance with Google's Privacy Policy. Google may use this data for its own purposes, including improving Google services and targeted advertising across Google's network. We have configured Google Analytics to anonymize IP addresses before data processing.
6. Data Retention
The Company retains your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. We may keep it longer if required by law, to resolve disputes, or to enforce agreements and policies. Usage Data is generally kept for a shorter period, unless needed to improve security, enhance functionality, or comply with legal obligations.
7. Data Security
We employ appropriate technical and organizational measures such as encrypted transmission (SSL/TLS), secure hosting, and internal access controls to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
8. Your Rights
Your rights when using our website are primarily governed by the North Carolina Consumer Privacy Act (NCCPA) and supplemented by other laws, including the North Carolina Identity Theft Protection Act and general consumer protection statutes. Depending on your jurisdiction, you may have the right to:
- Access or obtain a copy of your personal data.
- Correct inaccurate data.
- Request deletion or restrict processing.
- Object to processing (e.g., marketing messages).
- Withdraw consent at any time (e.g., unsubscribe from communications).
- Lodge a complaint with a data protection authority.
9. Children's Privacy
Our website and services are not directed at children under 16, and we do not knowingly collect data from minors. If you believe a child has provided data, please contact us to delete that information.
10. Links to Other Sites
Our site provides links to other websites. The privacy policy described here does not necessarily apply to any external sites. Read the privacy policy of the other sites you visit.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of our services after updates implies acceptance.
12. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
Pointshop
Email: support@wte.net
Address: 169 Boone Square Street #230, Hillsborough, NC 27278