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General Policies

All in-stock orders are shipped within 24 to 48 hours.

Shipping Policies

We offer the following shipping methods and delivery times:

Standard: UPS Ground  Express: UPS Second Day Air  Overnite: UPS Next Day Air

Shipping Charges

Order Value  Shipping Charges   Standard    Express    Overnite  below $5.00  $8.95  $15.00  $25.00  from $5.00 to 9.99  $8.95  $18.00  $25.00  from $10.00 to 19.99  $8.95  $22.00  $30.00  $20.00 and more   $8.95  $25.00  $35.00

For shipments to Alaska, Puerto Rico and Hawaii an additional $0.00 freight surcharge per order will be added to the above charges.

We will give shipping charges via e-mail to buyers for shipment outside of: United States and request their approval prior to shipment.

Taxes

We collect state sales tax when shipping to the following states:

	State	Rate
	CT	6%

Connecticut residents pay 6% sales tax

Credit Cards Accepted

Please note that we accept American Express,  Mastercard,  Visa.

Order Cancellation Policies

Since most orders are shipped within 24 hours, you must call 800-365-4569 immediatly to cancel your order. There is a 20% restocking fee on orders cancelled after they have been shipped.

Return Policies

100% Customer Satisfaction. If you are not happy with your purchase please return the merchandise within 10 days of the date of purchase and we will be happy to send you a replacement or a refund. Refunds are for merchandise only. Sorry, shipping charges are not refundable.

Store Privacy Policies

We respect your privacy and never give or sell any information regarding our customers.

Main Location

100 Production Ct
New Britian, CT 06051
Phone: (860) 612-0439
Fax: (860) 612-0510
E-mail: scott@joyaccessories.com

For driving directions and additional locations click here.

About Us

We are a family business spanning two generations. Service is our #1 priority. Our mission over the past 31 years has been to offer the most up to date fashion accessories at great prices.