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Macro Company
- The order contains Damaged or Faulty product
- The order contains the wrong product which is not listed on your invoice.
Orlando, FL
MacroBaby a complete online baby store has top brand names in baby bedding, nursery furniture, strollers, walkers, baby feeding equipment, baby safety equipment, diaper bags and baby toys.
General Policies
Free Shipping
Macro Baby offers standard FREE UPS ground shipping within the Continental United States for orders over $100. Some larger items like large Cribs may have oversize shipping charges as stated on the individual product pages.
All Shipments to HI, Alaska and Puerto Rico Have a $55.00 Flat Shipping Fee. Heavyweight item charges do still apply and will be added to the shipping fees if appropriate.
We currently do not ship to any APO, FPO or PO Box because all packages are shipped via UPS delivery and UPS will not deliver to any APO, FPO, or PO Box. We do not ship international.
Shipping Policies
To calculate Shipping Charges, add an item to your shopping cart and enter your shipping address zip code to see the available shipping methods and charges for your order.
Taxes
We collect state sales tax when shipping to the following states:
| State | Rate | |
|---|---|---|
| FL | 6.5% |
Minimum Order Amount
Please note that we have a $60.00 minimum order requirement.
Credit Cards Accepted
Please note that we accept American Express, Discover, Mastercard, Visa.
Warranties
Our products come with the warranties offered by the manufacturer.
Return Policies
At Macro Baby, we are committed to providing a secure environment where our customers feel welcome and satisfied with their purchase. We understand that product returns occasionally occur. Due to sanitary and safety reasons we only accept returns for the following reasons: Please read the following to obtain a comprehensive understanding of our return policies.
Damaged Products Upon receipt of the defective product(s), Macro Baby would be glad to replace the item(s) with the same product or a different product of an equal or greater price. In the event that the product has been discontinued or is out of stock we will notify you via email. Note: Product can not be used. It must be Brand New With Tags. Cancel Order Return Procedure
If any product is defective upon receipt due to defects in materials or workmanship, please contact us immediately (see below). Macro Baby must receive all returns within 30 days upon receipt of order. To qualify for a return, the product must be defective.
If you wish to cancel your order and we have NOT already shipped your order, contact us and we can cancel the order for you. If the order has already shipped, we can not cancel it.
In the event that a product is found defective upon receipt, please complete a RMA Request form and we will contact you with further instructions on how to return your defective product(s).
Store Privacy Policies
Please see here:
Privacy Policy
Main Location
951 Sand Lake Road
Orlando, FL 32809
Phone: (866) 494-8566
Fax: (407) 857-1892
E-mail: service@macrobaby.com
For driving directions and additional locations click here.
About Us
Our low price guarantee, No Hassle Price Beater™, ensures you’ll pay the lowest price for the best baby brands available. With over 90 brands and 10,000 products, you’re sure to find something you’ll love at MacroBaby! We constantly update our website, adding new products and brands, and our special promotions will help you save even more.
Baby furniture, crib and toddler bedding, baby strollers and joggers, diaper bags, baby safety products , and more – MacroBaby brings popular brands like Britax, JJ Cole, Graco, Peg-Perego, Cocalo, and Tempur-pedic together with cutting edge designer brands like Reese Li, POSH, Stokke, and DadGear in a comfortable and secure baby product shopping destination. When shopping online, it’s often hard to find a company that will take the time to personally answer your questions and help you get the best product for your needs. At MacroBaby, we only hire people that care about babies and their families. Our customer service reps are knowledgeable, friendly, and committed to providing you with the best shopping experience and the best merchandise for your little one.
Macro Baby Co. is a subsidiary of ELEN Mfg, the third largest manufacturer of clothing goods, which was founded in 1963. Our company’s history and longevity speak to our commitment to professional service and quality products. We operate retail stores and have warehouses located in Orlando Florida, and Houston Texas. We are proud to employ local people to benefit our local economy, and our staff enjoys giving back to our community. MacroBaby is a member of the Better Business Bureau of Florida as well as the BBB Online.
Because so many of our baby brands cross over into other industries, we also have a luggage and personal gifts division, MacroLuggage. www.macroluggage.com was rated the second largest luggage e-commerce website by USASAT in 2004, and we continue to grow our luggage, watches, home accessories, and personal gifts collections for your online shopping convenience.
Thank you for taking the time to visit us. If you have ideas, suggestions or concerns regarding our site or our company, we would love to hear from you.
Sincerely,
MacroBaby.com carries top quality brands at discounted pricing, and offer free shipping on most orders. When looking for products for baby, visit www.macrobaby.com.
Macro Company Website Team
info@macrocompany.com
