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Questions about Products, Policies, or Orders

If you are a consumer and have a question about a particular order or product, contact the merchant directly. For help finding information about the merchant see our Merchant Directory.

Complaint about a Merchant

Something not quite right? We want to know, help us help you with our consumer complaints form.

Technical Problems

Having technical problems, ready to pull out your hair? Give us the details! We can help.


If you are a retail merchant and are interested in participating in the PointShop online store program, click here.


If you are interested in advertising on this site, click here.


If you represent a media company and are interested in a co-branded PointShop mall, click here.